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Privacy Notice

TechWise Privacy Notice
Last Updated: 23 January 2025

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Your Privacy Matters

This notice explains how we handle your personal data and your rights.

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What We Collect & Why

We collect and use personal information to provide services, manage accounts, and comply with legal requirements. This includes:

  • Essential Services: Name, contact details, address, purchase history.

  • Account & Guarantees: Registration details, marketing preferences.

  • Marketing & Updates: Contact details, consent records.

  • Legal & Complaints: Transaction records, account details.

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Legal Basis for Using Your Data

We process your data based on:

  • Contract: To provide goods, services, and manage accounts.

  • Consent: For marketing communications (you can withdraw anytime).

  • Legal Obligation: To meet legal or financial requirements.

 

Where We Get Your Data

We only have access to (and/or store) information provided voluntarily by you through direct contact, for example when you interact with us through email or in person. We never sell this information to anyone else.

 

How Long We Keep Your Data

  • Client records: 7 years after the relationship ends.

  • Marketing data: Until you withdraw consent.

  • Financial records: 7 years (legal requirement).

  • Secure disposal methods are used when data is no longer needed.

 

Who We Share Your Data With

  • Professional or legal advisors when necessary.

 

Your Rights

You have rights over your data, including access, correction, and deletion where applicable. Contact us to exercise your rights.

 

Contact Us

 

Complaints

If you're unhappy with how we handle your data, contact us first. If unresolved, you can then complain to the Information Commissioner’s Office (ICO):

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